Privacy Policy

Last updated: March 18, 2026

1. Introduction

Dr. Daniel Waltho Plastic Surgery, operating at Appleby Plastic Surgery, 5045 Mainway, Unit 110, Burlington, Ontario L7L 5H9, is committed to protecting the privacy and confidentiality of your personal information and personal health information (PHI) in accordance with the Personal Health Information Protection Act, 2004 (PHIPA) of Ontario and all applicable Canadian privacy legislation.

2. Health Information Custodian

Dr. Daniel Waltho, MD, FRCSC, is the Health Information Custodian responsible for the collection, use, and disclosure of your personal health information. If you have questions or concerns about your health information, you may contact our office:

  • Phone: (905) 315-1711 ext 2
  • Address: 5045 Mainway, Unit 110, Burlington, Ontario L7L 5H9

3. Information We Collect

We may collect the following types of information:

  • Contact Information: name, email address, phone number, and mailing address.
  • Consultation Request Details: procedure of interest, preferred appointment dates, and messages submitted through our website contact form.
  • Personal Health Information (PHI): medical history, health conditions, surgical details, photographs, and other health-related information collected during in-person consultations and treatment.

Important: Our website contact form is intended for general inquiries only. We advise patients not to submit sensitive health information through the form. Detailed health information is collected only during confidential in-person consultations.

4. How We Use Your Information

Your information is used for the following purposes:

  • To respond to your consultation inquiries and schedule appointments.
  • To provide medical care and treatment.
  • To communicate with you regarding your care and follow-up.
  • To comply with legal and regulatory obligations.
  • To improve the quality of our services.

5. Consent

By submitting information through our website contact form, you consent to the collection and use of that information for the purpose of responding to your inquiry and scheduling a consultation. Consent for the collection, use, and disclosure of personal health information for treatment purposes will be obtained in person, in accordance with PHIPA requirements.

You may withdraw your consent at any time by contacting our office, subject to legal or regulatory restrictions.

6. Disclosure of Information

We do not sell, trade, or rent your personal information. We may disclose your information only in the following circumstances:

  • With your express consent.
  • To other healthcare providers involved in your care.
  • As required or permitted by law (e.g., mandatory reporting obligations).
  • To third-party service providers who assist in our operations (e.g., email delivery services), under strict confidentiality agreements.

7. Third-Party Service Providers

Our website uses third-party service providers to facilitate email notifications when you submit a contact form inquiry. These providers process limited contact information (name, email, phone number) solely for the purpose of delivering your inquiry to our office. All third-party providers are contractually obligated to maintain the confidentiality and security of your information.

8. Data Security

We implement appropriate technical, physical, and administrative safeguards to protect your personal information and personal health information against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), access controls, and secure storage practices.

9. Retention of Information

Personal health information collected during the course of treatment is retained in accordance with the requirements of PHIPA and the College of Physicians and Surgeons of Ontario (CPSO) record retention policies. Contact form inquiries are retained only as long as necessary to fulfill the purpose for which they were collected.

10. Your Rights Under PHIPA

Under PHIPA, you have the right to:

  • Access your personal health information held by our practice.
  • Request correction of inaccurate or incomplete information.
  • Withdraw consent for the collection, use, or disclosure of your information (subject to legal exceptions).
  • File a complaint with the Information and Privacy Commissioner of Ontario if you believe your privacy rights have been violated.

To exercise any of these rights, please contact our Health Information Custodian at the contact information provided above.

11. Website Analytics

Our website may use analytics tools to collect anonymized usage data (such as page views, browser type, and general geographic location) to help improve the user experience. This data does not identify individual users and is not linked to personal health information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Last updated” date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

  • Dr. Daniel Waltho Plastic Surgery
  • Appleby Plastic Surgery
  • 5045 Mainway, Unit 110, Burlington, Ontario L7L 5H9
  • Phone: (905) 315-1711 ext 2

14. Complaints

If you are not satisfied with how we handle your personal health information, you may file a complaint with the Information and Privacy Commissioner of Ontario: